Sounds like your Personal Folder file (.pst) may be damaged, visit the below on how to repair it:
http://office.microsoft.com/assistance/pre...=CH010422611033
HTH
Qman...
You were on the right track, Qman. My .pst file has some problem. I tried to fix it using the micro$oft repair tools, and after it says that there are no problems, but still no ability to sync (same error when \"comparing records\" in Intellisync). I built a months worth of data in KO-Pi on the Zaurus, exported to *.vcs file, and tried to import that into Outlook. Got an error saying that the Import file may have corruption.
So here\'s the [sort-of] fix, if you\'re getting an \"Unable to Complete Request\" error when Intellisync tries to compare records between the Zaurus calendar and Outlook: I archived my calendar from Outlook to a new archive *.pst file. Then did an import (just importing into the Zaurus) via Intellisync, from the new archive *.pst calendar, and Voila! Success. I then tried to export and import into Outlook, to no avail, so I really only have one-way from Outlook into the Z, so I synced the Z calendar with KO-Pi on the Z, and then exported a *.vcs file from KO-Pi on the Z to KO-Pi on Windows, and all is fine.
Short of beginning with a new Outlook *.pst file I won\'t be able to import into Outlook, but KO-Pi seems great, so I\'ll move forward with that since my main calendar file will be on the Z rather than the Windows box anyway. I typically only use the Windows calendar for printing.
Mike