Using Three UK SIM and app in Android - "no SIM"

[speculatrix]

I have a free SIM from Three in the UK, it gives me 200MB a month free, which is just enough for my Gemini as it's my secondary device.

https://www.three.co.uk/Free_SIM_MBB/Order

Unfortunately the Three app you use to monitor the account doesn't work, says there's no SIM in the phone. This happens whether or not I disable the eSIM.

Is anyone else using Three and got their app to work?

Thanks

[speculatrix]

My other phone is a dual SIM LG v20, and the Three app does fine, so it's something wrong with the Gemini.

[highjohn]

I recently got a PAYG Sim from Three, and I have the same issue with the Three app.

John

I have a free SIM from Three in the UK, it gives me 200MB a month free, which is just enough for my Gemini as it's my secondary device.

https://www.three.co.uk/Free_SIM_MBB/Order

Unfortunately the Three app you use to monitor the account doesn't work, says there's no SIM in the phone. This happens whether or not I disable the eSIM.

Is anyone else using Three and got their app to work?

Thanks

[speculatrix]

I updated to latest, and by chance I found if I turned ON the e-Sim, then the Three app stopped complaining about there being no SIM.

I can now click the "lets get started".. but after a while I get something like "something went wrong, try again, or come back later".