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Messages - Zarhan

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1
Cosmo Communicator - Android / Re: Android update not found
« on: September 13, 2021, 10:09:22 am »
I had not stumbled on that page in their support wiki. But based on this you do not even need TWRP if you can just get to the basic recovery.

Just grab the image and follow the instructions: https://support.planetcom.co.uk/index.php/Cosmo_Android_Firmware_Manual_Installation

You'll lose all data on the device since it requires repartitioning the device at least for the duration of the installation...

2
Cosmo Communicator - Android / Re: Android update not found
« on: September 08, 2021, 03:53:25 am »
I can't expect it because I didn't get a reply about not finding the update ...

How did you contact Planet? I contacted via this form at https://store.planetcom.co.uk/pages/contact-us and got immediate reply about Zendesk ticket creation, and got a reply within 24 hours (although they do say on the page that it might take a few days to respond).

I'd recommend using the webform, that way it's not an issue with Planet's spam filter. And like I said, you do get immediate, automated acknowledgement.

3
Cosmo Communicator - Android / Re: Android update not found
« on: September 08, 2021, 02:53:23 am »
My best guess is that the OTA updater's current implementation is incompatible with V15 (which is very old).

I'd suggest contacting Planet support and ask them about getting the firmware files for manual update. They do not indeed seem to be publicly available.

4
Cosmo Communicator - CoDi / Re: Codi broken
« on: September 02, 2021, 07:29:32 am »
I got reply from Planet. No go on warranty. The replacement of the screen is £125, and it includes shipping (both to Planet and back).

I'll have to check if I take on their offer. I think that once I get Astro, I'll actually install Linux on this thing and start using it as a pocket PC. At which point the CoDI is more or less without purpose...

5
Cosmo Communicator - CoDi / Re: Codi broken
« on: September 02, 2021, 05:31:03 am »
I contacted planet via their web form. Let's see what they respond. They do state that it's a 2-year warranty within EU as part of their warranty policy...

6
Cosmo Communicator - CoDi / Re: Codi broken
« on: August 18, 2021, 03:43:58 am »
Other functions do work as you say, but unfortunately it seems that the silver button at the end that allows you to lock the device is bound to CoDI being on...

7
Cosmo Communicator - CoDi / Codi broken
« on: August 15, 2021, 05:04:44 am »
Hi,

  it seems I was able to own the device for almost 1½ years but now CoDI apparently was broken. I just had a phone call and everything was working perfectly. Next thing I know, five minutes later when I take the Cosmo out of case, the CoDi is mostly black except for a few lit pixels.

  Now taking a better look, looks like there's a hairline fracture going horizontally through the display panel. There is nothing visible on the outer plastic casing, so initially it did not look like there's anything wrong. Only when carefully inspecting under bright light I can see it. Codi utility still shows everything and firmware flashing works too.

  What have been the experiences of shipping the product back to planet and getting the Codi replaced? Do they do this under warranty? I mean, the 2 year warranty as mandated by both EU and British consumer protection should apply here, especially since the phone was not dropped or anything like that. How long do the repairs take?

  I have already backed Astro so I just might live without the CoDi the next few months until those are shipped as well...It's not like I used it all that much, except to see who's calling.

8
I would suggest a factory reset to the phone. Get Android SDK from Google.

Check if you can boot to recovery and/or fastboot mode (Vol-up (the rocker switch) + power on).

If you can, the fastest way to factory reset is probably to say fastboot unlock and reboot the phone. Unlocking wipes all data from phone. If this fixes issue, you can then re-lock the flash drive afterwards.

9
Cosmo Communicator - Android / Re: Airmail basics, quitting the app
« on: July 24, 2021, 04:44:56 pm »
you should be able to "drag" the controls in from the right side of the screen... 8)

That was it. Not really obvious. Thanks!

10
Cosmo Communicator - Android / Airmail basics, quitting the app
« on: July 24, 2021, 07:43:43 am »
I finally got around to trying Airmail with my IMAP mailbox and it is surprisingly good client, and no ads or anything too. I have been using Outlook for work account but for personal stuff this seems to work well.

However, one really basic question: How are you supposed to quit? The standard controls (on right side of screen) are not there. I can of course use e.g. fn+d but is there some setting to make the standard controls appear?

Seems silly I know...

11
Astro Slide - Hardware / Re: Fin/Swe keyboard layout
« on: July 23, 2021, 08:09:15 am »
The latest Indiegogo update brought quite welcome news. They are releasing a keyboard layout editor:

Quote
Keyboard Layout Editor

    Planet's new Keyboard Layout Editor allows Astro users to modify their keyboard layouts.
    You can assign characters, system functions or start an app by pressing a physical key.
    You also specify actions for each key with key modifiers such as Shift, Control and Fn for more assignable key combinations.
    The Keyboard Layout Editor allows you to customise you favourite layouts, personalising your Astro to make it more powerful.

So you can then create whatever layout you wish if this works as advertised.

12
Astro Slide - General Discussion / Re: T0 Sample Update video
« on: July 01, 2021, 04:06:54 am »
Well, now they posted a video on their T1. And they apparently still have some problems with a few of the components. So yeah, getting the devices towards the end of the year is probably the realistic scenario here.

13
Astro Slide - General Discussion / Re: T0 Sample Update video
« on: June 22, 2021, 12:39:21 pm »
Maybe we will see our Astros in August?....

Frankly, not a chance.

They *might* get production going in September, deliveries in Oct-Nov.

14
Cosmo Communicator - Android / Re: App issues with Microphone
« on: June 02, 2021, 12:50:04 am »
Just a thought. I'm not sure how to test this theory. Anyway, Planet has a new video on Astro Slide released on IndieGogo page and they specifically mention that speakers are now in proper phase. It's a known issue that on the Cosmo, the speakers were in reverse phase.

...could this problem with *only* the phone calls and similar apps be due to malfunctioning echo cancellation?

I wonder if there's a way to turn it off or tune it...

15
Cosmo Communicator - Android / Re: App issues with Microphone
« on: May 30, 2021, 06:15:19 am »
This is "kinda" known issue:

https://www.oesf.org/forum/index.php?topic=36132.0

https://www.oesf.org/forum/index.php?topic=36288.0

As you can see, I was able to fix some part of the problem via the engineering menu by increasing gain. However, it's not really clear why recording app works fine but phone calls do not.

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