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Messages - Greg T

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Cosmo Communicator - Android / Front (small) screen not working
« on: January 07, 2024, 06:21:23 am »
Hello, my original-issue Cosmo Communicator front/entry screen has just died ....

I was working normally at about 13.00 yesterday, but when I picked it up at about 18.00, the small exterior front screen was showing what appeared to be very tiny, coloured letters, in rows, diminishing towards the top of the screen.
Restarting, etc has had no effect.
I can still make & receive calls, but I can only operate the phone if I open it & then navigate round the options
I know you sometimes do repairs from your "office" near Sloane Sq & I think I need this facility.

I would emphasize that I have not dropped the phone, nor done anything unusual between it working perfectly & the front-screen failing

Please help?

Cosmo Communicator - Android / Re: Ringtone NOT working
« on: September 26, 2023, 11:51:56 am »
Replying - mainly to Dom @ 19th Sept
Thanks for the advice - esp about "tone"
I think it's an "android" problem on my phone, or a small subset of Cosmo's ....
As I said - I can "see" the ringtone, inside the SD card files
I can play it separately, but I can't get it to play when the phone rings.
As for partitioning ..
Screen / Files / Home / San Disk SD Card / Ringtones / GBU.mp3 ...
But it won't play when the phone rings
BUT: if I go
Screen / Settings / Sound /Phone Ringtones - I'm presented with a VERY LIMITED list, which I think is not the standard "Android" option ??

I cannot tell whether the SD card is internal or portable - how do I find out?
Incidentally, I can find ANOTHER copy of "GBU" in:  ...SanDiskSd card / Download - I appear to be able to Cut or copy it ... but I cannot paste it into "Phone ringtones"... the limited list of ONLY FOUR tones appears to be locked.

Cosmo Communicator - Android / Re: NO Internet
« on: September 09, 2023, 06:20:05 am »
Now fixed - working on 3G

Cosmo Communicator - Android / Re: Ringtone NOT working
« on: September 09, 2023, 06:18:57 am »

In Android, one should have a long list of ringtones available - yes?

I have only got FOUR & I can't transfer the MPĀ£ tone into that list.
It's plainly a software fault
 - NOTE: "GBU" is the ringtone I have & want, but cannot load in the right place, OK?

The file paths are - :
1:  File Manager / San Disk SD Card / Ringtones / GBU.mp3 - it will play there, but I can't move it!
2: File / GBU - which then PLAYS - but I can't even shut it off - it loops & I have to restart the phone (!)
3: Settings / Sound / Phone Ringtones - which then shows a very limited list of four, ONLY
 { They are: Argo Navis / Atria / Backroad / Beat Plucker ) / - NOT WHAT I want, but that's all that is offered.

Plainly a software fault or faults ,- I can "see" GBU, twice & play it direct, but I can't get it into my very restricted actual ringtone list
What's happening here & how do I correcr it?

Cosmo Communicator - Hardware / 3G or 4G?
« on: July 13, 2023, 01:53:01 pm »
My Cosmo is showing 3G only
I think it used to show 4G
How do I get 4G back?
I am cross-posting this query to the "Android section, as I don't know if this is the correct place

Cosmo Communicator - Android / 3G or 4G?
« on: July 13, 2023, 01:52:07 pm »
My Cosmo is showing 3G only
I think it used to show 4G
How do I get 4G back?
I am cross-posting this query to the "Hardware" section, as I don't know if this is the correct place

Cosmo Communicator - Android / Re: Android v25 Firmware
« on: July 13, 2023, 01:48:20 pm »
I have a variation of this problem
My Cosmo says Android V 9
There should be a V 12 available - where & how do I get it & upload it?

Cosmo Communicator - Android / Re: Ringtone NOT working
« on: July 13, 2023, 01:44:59 pm »
I can now play the ringtone - I downloaded the "VLC" App ... BUT, But, but
It still won't play as an actual ringtone
I've worked out that if I can transfer ( Copy / paste via an intermediate machine ) my desired ringtone into the correct directory, it should play.
WHERE is that directory - can someone give me the file-path, please?

Why / how does an installed MP3 ringtone suddenly stop working on my COSMO?

Cosmo Communicator - Android / Ringtone NOT working
« on: May 18, 2023, 03:47:39 am »
Since I got my Cosmo, I've had an externally-boought-&-installed (by me) ringtone ... (Good bad ugly theme, with an *mp3 suffix
Suddenly it's stopped working - "this format is not supported."
How do I get it back?

Got it repaired in Cosmo's offices,  paid fee
And - yes there was a small screen-crack, as well

Cosmo Communicator - Android / Re: NO Internet
« on: February 27, 2023, 02:11:29 pm »

The "settings" menu says:
"Mobile Data is off - Internet available only via wi-fi

I press "Turn On" ...
And between 5 & 30 seconds later, it's turned OFF

 I've now told it to access via wi-fi, but hat still won't work if there is 4G signal, but no wi-fi.

Cosmo Communicator - Android / Re: Can't Turn On Mobile Data
« on: February 27, 2023, 01:53:43 pm »
I have the exact same problem
What setting(s) did you change or re-alter, please?

Cosmo Communicator - Android / NO Internet
« on: February 27, 2023, 07:24:19 am »
If i got to "Settings", turn "Network & Internet" to "ON" ... it turns itself off, within a few seconds & I can't get it to stay om.
How do I fix this?

1. I recently had the phone repaired it was doing this before the repair & it's still doing it. { P.S. Actual repair job was very good }
2. I took the phne to my network provider (EE) & they said it was nothing to do with them, I was paying for 50Gb of data per month, but not getting it & "not theor problem"
3. I can get wi-Fi, if available & logged in, but that is not the problem

Cosmo Communicator - General Discussion / Re: QR Code Scanning
« on: February 10, 2023, 02:14:12 pm »
QR codes simply DO NOT WORK on or from my Communicator
I have tried pointing the camera at them, pressing the button ... & I get a nice picture of the QR code ... that's it.
Oh well ....

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