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> Cosmo as a daily driver - experiences/review
mjiba
post Jun 17 2020, 01:52 PM
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QUOTE(ianisthewalrus @ Jun 1 2020, 01:25 PM) *
i am begining to really develop a distaste for how unsturdy the device is. my codi lcd just broke from being in my pocket on a walk.... the glass is fine, somehow the panel underneath is just toast.... anyone has a good experience getting this kind of thing fixed? so far i have only heard negative things about planets support.


I had the same experience recently. Had Cosmo in my front pocket as usual and took it out to check the time...codi did not display anything. Normally I would not be surprised, but after a reboot, still no codi. When I examined it more closely, I could see two cracks on on the display panel under the glass. No more codi even if the new firmware is more stable. I emailed Planet last week but only received an automated response. Shame mad.gif

If you hear anything, please let the community know. I'm sure there will be other people experiencing this down the road.

I also noticed a crack on the right hand side hinge...that was some time ago though.

Couldn't agree more that the build quality is disappointing.
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vldmr
post Jun 17 2020, 06:52 PM
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So recently my daily driver started to greet me with a message "Too many attempts. Enter password" By too many attempts it means attempts to recognise fingerprint. Which attempts are certainly futile as the only thing it could try to recognize was mesh of my shorts pocket where I carry it (cover screen facing body -- always). I am not sure if that started with shorts season here and used to work normally during jeans season, but it starts to get very annoying - having to type password in a bright sunlite when you need to make a call.

As everyone else here I hope the problem will be resolved with the next firmware update, and as everyone else here I am pretty certain it won't. I am at version 19 still by the way
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Zarhan
post Jun 18 2020, 02:00 AM
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QUOTE(vldmr @ Jun 18 2020, 04:52 AM) *
So recently my daily driver started to greet me with a message "Too many attempts. Enter password" By too many attempts it means attempts to recognise fingerprint.


For me, the fingerprint sensor hasn't worked reliably ever since I upgraded to V20. It works reliably for a few attempts after boot, but then fails.

Typing in PIN is not that bad if I set the auto-lock only to occur with more easygoing pace (only lock after 20 minutes or so).
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Daniel W
post Jun 18 2020, 06:28 AM
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QUOTE(gymbo @ Jun 17 2020, 04:09 AM) *
But to be a little serious: Could the "spring-effect" of the hinge cover put a strain on the hinge? So that it actually IS NOT advised to keep it in open mode for prolonged time? Would be surprised if it was exerting enough force that it really should be an issue, but maybe if the whole phone is a little curved as well, it might be enough to BE an issue...? If the phone somehow has been bent in some situation,

If referring to my particular Cosmo, it has never been bent in any situation, nor dropped, knocked, sat on, or even kept in a tight pocket (when carrying it, I keep it in my shirt pocket, inside the Gemini slipcase - as my Cosmo slipcase still hasn't arrived). It once got brushed off of a low bedside table, and landed on a curtain (it's a bit long, so it spills out on the floor), but that was weeks after the hinge cracked, and the event left no visible marks on any part of the device.

For reference, my Gemini got hit by a falling loudspeaker, that sent the hinge cover flying and left the Gemini completely flat, with the screen forced open 180 degrees. That incident required some massage of the metal part to get it back into shape, but I noticed no relevant difference in the hinges afterwards, during the several months I kept using it daily, until moving over to the Cosmo. It might be worth noticing that the spring tension in a Gemini hinge cover is significantly less, even when the device is new, and on mine, it had grown less yet with use.

If the act of leaving a Cosmo open on a sturdy surface, could somehow affect the integrity of the materials it's made from, then, I'd say, something is quite wrong with the design. Made to look and work much like a small clam-shell laptop, I would consider the open position to be its normal state, when not in transport. That said, to keep dust and debris out of the keyboard, I tend to keep mine on my desk, folded and inside the Gemini case, during my workdays (and at night, for the same purpose, I cover it, opened, with a thin microfiber cloth). Also, lest I fumble, which is rare, I never slam my Cosmo shut, like the Planet people tends to do in their videos. I close mine slowly, with both hands, to where the screen rests on the keyboard, then giving it the final nudge, to make the magnets take over and close it completely. So, I'd consider myself fairly careful.

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gymbo
post Jun 19 2020, 01:56 PM
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QUOTE(Daniel W @ Jun 18 2020, 03:28 PM) *
QUOTE(gymbo @ Jun 17 2020, 04:09 AM) *
But to be a little serious: Could the "spring-effect" of the hinge cover put a strain on the hinge? So that it actually IS NOT advised to keep it in open mode for prolonged time? Would be surprised if it was exerting enough force that it really should be an issue, but maybe if the whole phone is a little curved as well, it might be enough to BE an issue...? If the phone somehow has been bent in some situation,

If referring to my particular Cosmo, it has never been bent in any situation, nor dropped, knocked, sat on, or even kept in a tight pocket (when carrying it, I keep it in my shirt pocket, inside the Gemini slipcase - as my Cosmo slipcase still hasn't arrived). It once got brushed off of a low bedside table, and landed on a curtain (it's a bit long, so it spills out on the floor), but that was weeks after the hinge cracked, and the event left no visible marks on any part of the device.

I do believe you have stated before that you are very careful with your device, so the "the phone somehow has been bent in some situation", I meant it could have happened during production or shipping as well. But it would really not be any better if it is produced in such a manner that it is "bent" when finished...

QUOTE(Daniel W @ Jun 18 2020, 03:28 PM) *
If the act of leaving a Cosmo open on a sturdy surface, could somehow affect the integrity of the materials it's made from, then, I'd say, something is quite wrong with the design. Made to look and work much like a small clam-shell laptop, I would consider the open position to be its normal state, when not in transport. That said, to keep dust and debris out of the keyboard, I tend to keep mine on my desk, folded and inside the Gemini case, during my workdays (and at night, for the same purpose, I cover it, opened, with a thin microfiber cloth). Also, lest I fumble, which is rare, I never slam my Cosmo shut, like the Planet people tends to do in their videos. I close mine slowly, with both hands, to where the screen rests on the keyboard, then giving it the final nudge, to make the magnets take over and close it completely. So, I'd consider myself fairly careful.

I totally agree that it should handle being open on a table/desk for a prolonged time, as I also agree that it is the way it is (should?) be used with the device "open". Like I said earlier, I am only trying to make sense of why it has happened... But it seems the most probable cause is some fault in the material in the hinge. Which points to a problem on Planets' side, with either materials in general, or with quality control. (It might of course be difficult to spot defaults in the material in a hinge during a quality control, but it certainly still points to some problem for Planet...)

Hope you will be able to get it fixed, or that it at least does not deteriorate further, and you can live with it as is!
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da9l
post Yesterday, 02:26 PM
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I've had my Cosmo for around a week now, and can, rather unfortunately, say that i won't be using it as my daily driver / phone. Its not that i do not like it. I was actually quite surprised as to how well its been working, and the keyboard is much better than expected.

But its just too inconvinient, having to open the device to get things done. Which is why i think their next device, the Astro is the best possible solution to this type of device. Its the best of both worlds.

I do think i will try to use it as a daily driver at one point though. But i think it feels more like having a small laptop rather than having a phone with a full keyboard, which is also why I'm hesitant to use it as my main phone
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vldmr
post Yesterday, 06:48 PM
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QUOTE(da9l @ Jul 12 2020, 05:26 PM) *
I've had my Cosmo for around a week now, and can, rather unfortunately, say that i won't be using it as my daily driver / phone. [...]

But its just too inconvinient, having to open the device to get things done. Which is why i think their next device, the Astro is the best possible solution to this type of device. Its the best of both worlds.


If CODI would live to its promise, then you would not even had this topic started. The promise was that you could handle all your urgent phone tasks such as answering phone call or message, playing your music, navigating and all such, from the external screen (CODI), without opening the device.

The reality turned out to be unresponsive slab with the life of its own in your pocket, making calls, switching various setting and abusing fingerprint scanner -- all on its own agenda (and sucking a lot of battery juice at that). Sure we can still hope that manufacturer will fix it. But I would say you can expect just the same from their next model - nice promises. There will be next "Black hole galaxy whatever" after astro, where the next promise will go, and the astro will be just another unfulfilled bastard of crowdfunding...

Sorry for bad mood, covid and all that flows with it, you know...
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da9l
post Yesterday, 10:41 PM
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QUOTE(vldmr @ Jul 13 2020, 03:48 AM) *
QUOTE(da9l @ Jul 12 2020, 05:26 PM) *
I've had my Cosmo for around a week now, and can, rather unfortunately, say that i won't be using it as my daily driver / phone. [...]

But its just too inconvinient, having to open the device to get things done. Which is why i think their next device, the Astro is the best possible solution to this type of device. Its the best of both worlds.


If CODI would live to its promise, then you would not even had this topic started. The promise was that you could handle all your urgent phone tasks such as answering phone call or message, playing your music, navigating and all such, from the external screen (CODI), without opening the device.

The reality turned out to be unresponsive slab with the life of its own in your pocket, making calls, switching various setting and abusing fingerprint scanner -- all on its own agenda (and sucking a lot of battery juice at that). Sure we can still hope that manufacturer will fix it. But I would say you can expect just the same from their next model - nice promises. There will be next "Black hole galaxy whatever" after astro, where the next promise will go, and the astro will be just another unfulfilled bastard of crowdfunding...

Sorry for bad mood, covid and all that flows with it, you know...


You are not wrong though. The only reason i didn't back the Gemini back in the day, was becausee i could't imagine how it would be practical in everyday use. The Cosmo said to fix those worries, with Codi, but i have just ended up turning mine off. In practical terms that leaves me with a gemini with a backlit keyboard. A shame really.

But with Astro i do see a potential now that i know how Planet does things. They wont have to worry about software on some obscure proprietary screen because it would all be in the main screen . They also wont have to worry as much about Android having to be in landscape mode.

They do need to work on their software and promises though.
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